Course Description
This self-paced course is designed to help you build a strong foundation in cross-cultural communication while giving you the flexibility to learn at your own pace. Across four modules, you will explore how culture shapes communication in ways that are often invisible yet deeply influential; examine how written, verbal, nonverbal, and digital communication styles vary across cultural contexts; develop strategies for navigating negotiation and conflict across cultures; and engage with ethical and inclusive communication practices essential for effective global leadership. Each module integrates real-world case studies and applied activities that allow you to analyze complex scenarios, reflect on your own communication style, and develop practical skills you can apply immediately in professional settings.
As you progress through the course, you will build toward a comprehensive Cross-Cultural Communication Strategy Report—an applied project that synthesizes your learning into actionable insights for real-world business contexts. This process is designed not only to deepen your understanding but also to help you produce a professional artifact that demonstrates your ability to communicate, negotiate, and lead effectively across cultures.
Course Objectives
By the end of this course, you will be able to:
- Analyze cultural frameworks (Hofstede, Trompenaars, GLOBE) to identify how cultural dimensions influence business communication styles and expectations in professional contexts.
- Construct culturally responsive communication strategies for written, verbal, and digital business interactions across diverse global teams and international stakeholders.
- Evaluate negotiation styles and conflict resolution approaches across cultural contexts to develop more effective cross-cultural professional relationships.
- Demonstrate ethical and inclusive communication practices that reflect cultural humility and social responsibility in global business environments.
Outcome Proficiency Groups
MBA 562 helps you grow in three of the five MyMBA program outcomes:
Communication & Influence
Adapt written, verbal, and digital communication for diverse global audiences.
Teamwork & Collaboration
Navigate negotiation and conflict across cultures to strengthen global team relationships.
Ethical Leadership & Social Responsibility
Practice ethical, inclusive communication grounded in cultural humility.
Where This Course Leads
The skills you build here carry forward to the MBA Capstone, where you bring all five outcome proficiency groups together to tackle a contemporary business challenge.
